Privacy Policy
Effective Date: 15 March 2021. This policy governs the collection, use, and protection of personal information by FenastorvikFinance, a Sydney-based digital consulting firm. We adhere to the Australian Privacy Principles (APP) and maintain the highest standards of data sovereignty for our clients and website visitors.
1. Information We Collect
We collect personal information that you voluntarily provide when contacting us through our web forms, such as your full name and business email address. Additionally, our servers automatically log basic technical data, including your browser type, the time of your inquiry, your country's regional IP address, and the referrer URL that directed you to our platform.
2. Purpose of Collection
We use your information solely to process your inquiries, provide architectural consulting services, and maintain secure communication channels. All data handling complies with the Privacy Act 1988 (Cth) and is processed under the legitimate interest of providing professional technical services to Australian enterprises.
3. Storage and Security
Your data is stored on secure servers located within Australia, ensuring compliance with local data residency requirements. We implement technical and organizational security measures, including TLS 1.3 encryption for all data in transit and strict access controls for data at rest. Our infrastructure undergoes regular external penetration testing to safeguard against unauthorized manipulation or loss.
4. Cookie Usage
Our website uses essential cookies to maintain your session and functional cookies to remember your preferences, such as your cookie consent choices. These are stored in your browser's local storage and do not track your behavior across other websites. No advertising or tracking cookies are deployed without your explicit, revocable consent.
5. Third-Party Access
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted technical partners solely for the purpose of maintaining our hosting infrastructure and security monitoring, provided they adhere to strict confidentiality agreements and Australian data protection standards.
6. Your Rights
Under the Privacy Act 1988, you have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact our Privacy Officer at [email protected]. We will respond to valid requests within 30 days, in accordance with Australian regulatory timelines.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by Australian tax and commercial laws. Contact form submissions are anonymized after 12 months, and server logs are purged after 30 days to minimize data exposure.
8. Contact Information
For any privacy-related inquiries, please contact us at:
FenastorvikFinance
42 Harbour Bridge Circuit, Sydney, NSW 2000, Australia
Phone: +61 2 9123 4567
Email: [email protected]